Frequently Asked Questions

BargainBay is a marketplace where the community sets the price. You spend credits to bargain hidden prices, and the more people bargain, the cheaper it gets for everyone. The formula is public — no fake markups, no tricks.

You get one free reveal when you sign up — see any product's real price, no credits needed. After that, grab a credit pack (100, 500, or 1,000 credits) to start bargaining and dropping prices for everyone.

Credits per bargain, based on the product price. Half goes straight into the discount pool for that product, making it cheaper for everyone. The other half keeps the lights on.

Discounts follow a curve — early bargains have the biggest impact, and the discount approaches but never exceeds 70% off. The formula is public and you can verify the math yourself on our How It Works page.

50% of your credits go straight into the discount pool for that product. That's what drives prices down. The other 50% keeps the platform running. Fair?

Yes. When you bargain a price, you get exactly 10 seconds to purchase at that locked price. It's enforced server-side — no tricks, no fake countdowns. After that, the window closes and you'd need to bargain again.

The community discount only goes up (prices only go down). Once a product reaches a certain discount level, it stays there or gets deeper. Individual bargain prices are locked for your 10-second window.

No. We get why you'd ask — hidden prices sound weird. But the discount formula is public, every bargain comes from a real user spending real credits, and payments go through Stripe. You can verify the math yourself.

Yes. MSRP prices come from manufacturers. Discounts are calculated using our published formula based on actual community bargain activity. No crossed-out numbers, no made-up "was" prices.

Stripe handles everything. They're PCI-DSS Level 1 certified — the highest standard. We never see or store your card details.

30 days, no hassle. If you're not happy, reach out and we'll sort it out.

Nope. Your credits are yours — use them whenever you want.

If you bought a credit pack in the last 14 days and haven't used any, yes — full refund. Just reach out to support.

One free bargain every day, resets at midnight UTC. You'll need to have purchased at least one credit pack to unlock it — this keeps things fair and prevents multi-account gaming.

Yes. Contact support and we'll delete your account and all associated data within 30 days.